decision-making

Conflict Management in the Church: A Review of the Literature

An overview and analysis of the literature aimed at the study of conflict management in the Church.

Designing Good Meetings

Suggestions to improve meetings through clarifying purpose, roles, and process.

The Mediator’s Cultural Assumptions

A brief article clarifying how North American definitions of mediation may produce crucial points of tension when directly exported to other cultures, as well as suggesting factors for mediators to consider when moving between different cultural settings.

Understanding Conflict: Experience, Structure and Dynamics

Guide posts for conflict managers to understand key aspects of the experience, structure, and dynamics of conflict.

Conflict Transformation: A Working Definition

A table exploring the descriptive and prescriptive ways of understanding conflict transformation across four dimensions: personal, relational, structural, and cultural.