concerns

An overview of how to build civil society and reconciliation in post-accord settings where protracted conflicted has created deep animosities and divisions.

An article focusing on how mediation services can be improved to better reflect the culture-based needs and expectations of Latino litigants.

A working infrastructure matrix that outlines four categories of inquiry to guide the development of a more comprehensive approach to peacebuilding.

A guideline of questions to support in conflict analysis with a focus on people, process, and problem, three major aspects of conflict.

Twelve reflections gathered through the experience of mediating between YATAMA and the Sandinista government in Nicaragua.

A diagram illustrating the process of reframing a conflict to arrive toward solutions that hold potential to meet all concerns.

Suggestions to improve meetings through clarifying purpose, roles, and process.