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A chapter reflecting on the promises and pitfalls of conflict resolution in a cross-cultural setting.

Reflections emergent from cross-cultural conflict and mediation training in Latin America.

Twelve reflections gathered through the experience of mediating between YATAMA and the Sandinista government in Nicaragua.

Guide posts for conflict managers to understand key aspects of the experience, structure, and dynamics of conflict.

An excerpt from the book Building Peace about the emergence of understanding reconciliation as a focus and a locus in the transformation of conflict.